Safeguarding your Data

Thank you for using our products and services. We are aware of the trust our client place on us when you engage us and keep your data with us. GUTTZ is committed to keeping all data safe by putting in measures to protecting your privacy. By using our services, you consent to the practice of this policy statement.

This Privacy Policy governs the manner in which GUTTZ collects, uses, maintains and discloses information collected from users (each, a "User") of the www.guttz.com.sg website ("Site"). This privacy policy applies to the Site and all products and services offered by GUTTZ.

Any question concerning these terms and conditions should be directed to:



Management of GUTTZ
Email: management@GUTTZ.com.sg

  • Use of Website
  • General
 
Collection of Information

GUTTZ may collect personal information from Users in a variety of ways, including but not limited to, when Users visit our site, register, place an order, subscribe to newsletter, respond to a survey, fill out a form and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email, mailing address, telephone number, and credit card information. When you use our services we collect other information to understand what, where and how you use them such as location information, preferences, interests, favourites, device IP address, browser type, access times, and referring website address. We keep track of this information to deliver customized content and personalized experience for our users.
Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Web Browser Cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Use of your Personal Information

GUTTZ may collect and use Users personal information for the following purposes:

• To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently. We keep a record of your personal information to inform you of other products and services, features, upcoming changes or improvements available from GUTTZ and across our business units.

• To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

• To improve our Site and its product and services
We may use feedback you provide to improve our products and services.

• To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

• To share your information with third parties
We may share data with trusted partners to help us perform payment process, statistical analysis, marketing purpose, administrative work or to provide customer support. Our partners are prohibited from using your personal information except to assist or provide these services to GUTTZ and they are required to maintain the confidentiality of your information.
Unless we are under legal obligation to disclose your information by government authorities or regulators, we will not disclose your personal information. Reasonable steps are put in place to secure your personal information from unauthorized access, use or disclosure.

• To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them. GUTTZ may provide links to other websites and some of these websites are not under our control. We recommend that you refer to the privacy policies of each website you are using.

• To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If Users decide to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or Users may contact us via our Site.

• Access to information
You can request access to all personal information we hold about you and correct it if it is wrong. To request any information we may be holding please contact our Management by emailing management@guttz.com.sg. Any access request may be subject to a reasonable fee as permitted to meet our costs in providing you with details of the information we hold about you.
We keep all your data and personal information while you are subscribed to our services but subject to our suspension and termination rights set in our Terms and Conditions.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Advertising

Advertisements appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Google Adsense

Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html.

Compliance with children's online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

We strongly urge you to use robust anti-virus and firewall protection as we cannot guarantee the security of transmission from and to your computer over the Internet and thus cannot guarantee there will be no unauthorised access.

Governing law

This Privacy Policy and its interpretation and operation are governed by Singapore law. Users and the management of GUTTZ submit to the exclusive jurisdiction of the Singapore courts and law practices, and you agree not to raise any jurisdictional issue if we need to enforce an arbitral award or judgment in Singapore or another country.

Changes to this privacy policy

GUTTZ has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.